Store Policies                              

Accepted Methods of Payment. We Accept Visa and MasterCard.

Shipping Time. The time needed to ship depends on the shipments location and the particular time of year.

Customers should expect a 7-10 day delivery time.

Shipping methods. Shipped using ground service as much as possible. In addition, some items may be shipped directly from the manufacture to customer.

Damaged Shipments. Damaged shipments from handling must be claimed with freight carrier. If any cartons are missing or damaged be sure to note this on the freight bill. If you notice concealed damage after the driver left, keep all the packaging and call the freight carrier to return and inspect the damage and file a claim. We are not responsible for damage caused by the freight carrier.

Manufacturer Defects. If product appears to have a manufacture’s defect email our Customer Service Department for instructions. Do not Return Products to us with out contacting us to receive instructions. If an item is to be returned due to manufactures defect, you must first receive a Return Authorization Number. No packages will be accepted without a Return Authorization Number written clearly on the package.

Return Merchandise Policy. Permission for any merchandise must be secured from our return department. Your have 30 days from the ship date to receive funds. You must email the refund request to Support@perfectinkstop.com with “RETURN” in the subject field, at which time the return authorization number (RA#) with return instructions will be send to you. No packages will be accepted without a return authorization Number written clearly on the package. Products being returned must have a RA# issued before returned.

If you received a different product than initially purchased, the item must be returned with the following:

• All original Contents.
• Original packaging.
• Original invoice or receipt.

Once a return is authorized by our return department, you should:

1.  Return the item to the address given to you by the return department.
2. Write the Return Authorization Number clearly on the box or package.
3. Keep your shipping records for proof of shipment in the event of loss of returned merchandise. Returns shipped via US Postal Service (USPS) or with a value over $100.00 should be insured. We cannot be held liable for return merchandise that does not reach our return department.

We can refund shipping costs only if the return is result of our error. You are responsible for all freight charges on shipments that are refused or returned with no fault on our part. We are not responsible for incidental or consequential Damages or losses to defective products, errors in shipping your order or other errors. The limit of our liability is the replacement cost of any item you purchase from us.